We were incorrectly recommended a new drain pan to prevent condensate from dripping into the plenum. Something didn’t add up, so we called American Home Pros for a second opinion. Chris V. was incredibly thorough, identifying and showing me the real issue with the evaporator coil unit and presenting clear options for repair. We’re so glad we reached out to them for a proper solution!
- Matthew C.
Hunter and Tanner installed our new unit and they were on time, communicated well and I felt like I could go about my day! You know how you feel like you have to wait around awkwardly for handymen or other specialists? Not with these guys! Also, they were thorough and efficient.
- Megan James
Our 97-year-old friend was having AC troubles. The company she had been using wasn't providing the service care I wanted for her. Therefore, I called my favorite company, American Home Pros. The young ladies that answer calls, Audrey and Haylie, are friendly and helpful. Chris V. came to diagnose the problem. I completely trusted him when he recommended a new unit. (Her unit was 28 years old.) Immediately after he left, Tim and George appeared to discuss the options. Although my husband and I were helping with the decision, Tim and George patiently and respectfully answered her questions. (This little lady is still bright and inquisitive at 97.) Hunter H. and Ty did the installation. They, too, were patient, kind, and respectful. They did excellent work and cleaned the job site before leaving. The people I've met from American Home Pros are professional and a pleasure to know!
- Steve B.
I called them early this morning, and my AC was running before noon. Thanks, Caleb. Very professional and such a pleasure to work with. I'm happy to know I can count on them. I highly recommend them!
- Carol B.
Superior customer service! Caleb came out and quickly identified the issue with our units. The plan was clearly communicated with a solution in mind. The company as a whole from first phone call to walking out of the door was true professionalism.
- Faith K.
Noticed our AC wasn’t cooling as the temperatures were rising outside. Turns out the capacitor on our main unit had gone out! Called American Home Pros based on a friend’s recommendation, and they were able to take care of us the same day—on a Saturday, no less. Our tech, Caleb Patrick, did a fantastic job diagnosing the problem, explaining the issue, and getting us back to cool again! We’ll definitely be using American Home Pros for our HVAC needs from here on out!
- Trey H.
Caleb and Austin came and did an inspection for me at my home and tested the air quality. They were very polite and professional and knowledgeable. The prices are very reasonable and I would do business with them again without hesitation. If you like to support local businesses, this is the place to go. Thank you so much!
- Brickelle M.
He was courteous and knew exactly what to do. I had been trying to reconnect my thermostat to my Wi-Fi since last July, and he did it in just fifteen minutes! Great Service!
- Carol D.
Chris and Tyler were great! Checked all water flow in each sink and inspected for any leaks. Suggested adding a monitor to detect water in hot water pain to cut off water if there were a leak. We added it for peace of mind. Who really remembers to check the hot water tank often. Great recommendations. Both friendly, nice guys! Thank you!
- Karen S.
We renewed our annual Platinum Service today with our favorite air solutions team! Caleb did a great job ensuring we’re in good shape for the season, and the checklist he uses is very thorough. We trust them to always go above and beyond!
- George B.